Refund Policy
We want customers to receive products in good condition and with confidence. If there is an issue with your order, please contact support as soon as possible with order details and photos where applicable.
Eligible Cases
- Damaged product received
- Incorrect product delivered
- Missing item from confirmed order
- Quality issue reported within the applicable support window
Refund Process
Approved refunds may be issued to the original payment method or handled through a replacement, depending on the case. Refund timelines may vary based on payment provider and bank processing.
